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Home / Solutions / Collaboration & UC

Intelligent Video Conferencing, IP Telephony & Hybrid Work

Connect distributed teams, modern meeting spaces, and contact centres with crystal-clear enterprise IP telephony, 4K AI video conferencing, secure Session Border Controllers, and Microsoft Teams & Webex integrations.

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Smart Executive Boardroom & Unified UC Ecosystem

Render showcasing a modern enterprise conference room equipped with dual 4K displays, AI auto-framing camera, ceiling beamforming mic array, and tabletop touch controller.

Recommended: 800 × 550 px

4K UHD

Crystal Video Quality

< 5 ms

Ultra-Low Voice Jitter

100%

Platform Interoperability

24×7

Voice QoS Telemetry

Cisco Webex & IP Telephony
Microsoft Teams Rooms
Zoom Rooms Certified
Poly / HP Enterprise Audio-Video
Core Pillars

Comprehensive Collaboration Capabilities

Empowering seamless voice, video, messaging, and customer engagement across every physical workspace and remote desktop.

IP Telephony & Voice Infrastructure

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    Enterprise IP-PBX: High-definition voice systems with multi-branch extension routing and IVR.
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    Voice Gateways: Seamless interconnects between IP networks, legacy analog lines, and PRI/PSTN trunks.
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    Session Border Controllers (SBC): Perimeter SIP firewall protecting against toll fraud and eavesdropping.
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    QoS Voice Prioritization: Sub-millisecond latency guarantees across SD-WAN and LAN links.

Smart Meeting Rooms & Video AV

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    Huddle to Boardroom Setups: Turnkey smart rooms for 4 to 40+ participants.
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    AI Speaker Framing: 4K PTZ cameras with intelligent voice tracking and auto-framing.
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    Beamforming Audio: Noise suppression ceiling mic arrays isolating active speakers.
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    Touch Controllers & Panels: One-touch-to-join meetings with digital room reservation screens.

Unified Communications & Hybrid Work

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    Single Unified Client: Voice, video, messaging, and file collaboration combined in one app.
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    Platform Interoperability: Seamless bridge between Cisco Webex, MS Teams, and Zoom.
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    Enterprise Messaging: Persistent project channels, searchable archives, and enterprise encryption.
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    Remote Worker Enablement: Softphone integration allowing employees to make/receive office calls from mobile.

Omnichannel Contact Centre Solutions

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    Omnichannel Routing: Inbound/outbound voice, AI chatbot, web live-chat, email, and WhatsApp/SMS.
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    Skills-Based Distribution: Direct customer inquiries to the best qualified agent instantly.
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    Live Supervisor Dashboards: Real-time queue metrics, call whispering, barging, and QA recording.
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    CRM Integrations: Automatic screen-pop caller data with Salesforce, Zoho, and Zendesk.
Frictionless Meetings

Turnkey Smart Meeting Room AV Design

Eliminate meeting start delays and tangled cables. Konnet delivers certified one-touch-to-join Microsoft Teams and Cisco Webex Rooms featuring intelligent acoustic echo cancellation, automated lighting integration, and wireless presentation sharing.

One-Touch Join

Start scheduled hybrid video conferences in under 2 seconds from the tabletop controller.

Acoustic Clarity

Full-room beamforming pickups filter out paper rustling, air conditioning hums, and keyboard clicks.

Request Meeting Room Demo
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All-in-One 4K Video Bar, Touch Console & Room Booking Panel

Detailed hardware setup diagram showing wall-mounted soundbar with integrated 4K camera, tabletop PoE touch console, and glass-mounted digital room scheduler.

Recommended: 800 × 550 px
Execution Blueprint

What We Deliver For You: Our 4-Stage UC Lifecycle

From acoustic room modeling to 24/7 proactive voice/video telemetry, we guarantee flawless communication.

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Stage 1

Acoustics & Network Audit

We assess room dimensions, reverberation levels, SIP trunk bandwidth capacity, and WAN QoS latency to ensure perfect audio/video delivery.

  • Room reverberation & lighting analysis
  • SIP trunk & bandwidth QoS audit
  • User persona & licensing mapping
02
Stage 2

Architecture & AV Design

Certified AV/UC engineers design hardware placement, display viewing angles, microphone pickup cones, and Session Border Controller rules.

  • Camera FOV & display sightline plans
  • SBC security & SIP routing matrix
  • Contact centre call flow blueprints
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Stage 3

Turnkey Staging & Integration

We mount displays, rig microphones, configure SBCs, integrate PBX dial plans, and conduct end-to-end call testing with zero downtime.

  • Clean cable concealment & rigging
  • PSTN number porting & dial plan setup
  • Hands-on user & admin training
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Stage 4

24×7 Managed UC & QoS Telemetry

Proactive MOS audio score monitoring, meeting room device uptime telemetry, Annual Maintenance Contracts, and on-site AV engineers.

  • Real-time call quality telemetry
  • Firmware & room software updates
  • Dedicated on-site resident AV support
Omnichannel Telemetry

Centralized Contact Centre & UC Management Portal

Monitor live queue analytics, agent occupancy rates, voice call MOS ratings, and meeting room device health in real time.

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Omnichannel Contact Centre & Unified Meeting Analytics Portal

Interactive screenshot featuring live call queue heatmaps, agent sentiment analytics, meeting room hardware status monitors, and automated QoS ticket generation.

Recommended: 1200 × 600 px (PNG/WebP format)
Got Questions?

Frequently Asked Questions

Common questions regarding smart meeting room setups, PBX to Microsoft Teams migration, voice security, and contact centre scaling.

Yes. Using certified Session Border Controllers (SBC) and Direct Routing, Konnet seamlessly bridges your existing PSTN/PRI trunks and on-premise PBX into Microsoft Teams or Cisco Webex Calling without losing existing corporate phone numbers.

We deploy advanced DSP (Digital Signal Processing) hardware with multi-capsule beamforming ceiling microphones that dynamically steer audio pickups away from reflective glass walls while using AI noise suppression to filter ambient office chatter.

An SBC acts as a dedicated voice firewall that encrypts SIP signaling (TLS/SRTP), prevents Denial of Service (DoS) attacks, stops unauthorized toll fraud, and normalizes incompatible telecom protocols across different carriers.

Employees can install our unified softphone app on laptops and smartphones, allowing them to make and receive office extension calls, join video conferences, and access team chats with identical security and zero personal call charges.

Yes. Our cloud contact centre platforms allow on-demand agent seat provisioning with flexible licensing, automated AI chatbot offloading for Tier-1 inquiries, and elastic SIP trunk burst capacity.

Take The Next Step

Transform Your Enterprise Collaboration Experience

Speak with a certified Collaboration Solutions Architect today for a complimentary meeting room AV audit and Unified Communications consultation.

UC & AV Assessment

Why Partner With Konnet?

Over 20+ years designing executive boardrooms, hybrid collaboration systems, and omnichannel contact centres across IT/ITES, manufacturing, banking, and government enterprises.

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Cisco Webex & IP Telephony Certified Engineers
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Microsoft Teams & Zoom Rooms Specialists
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Dedicated On-Site AV & UC Resident Engineers

Planning a new office fit-out or board room audio-video upgrade? Request priority engineering response.

Schedule a Collaboration Audit

Fill out the form below and an Enterprise Collaboration Specialist will contact you within 2 business hours.

Ready to transform your IT? Schedule a free consultation with our experts.
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